At Shubham - Nature's Finest, we respect our customers' right to the privacy of their personal information. We have policies and procedures in place to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.
What personal information do we collect and store?
To provide our services to you, we may ask for personal details such as your name, address, telephone number, or e-mail address. Some examples of where we may need these details include home delivery of groceries, subscription to our mailing list, or participation in in-store promotions and competitions.
Privacy laws require us to collect personal information about you only if it is reasonable and practical to do so. Shubham - Nature's Finest takes stringent measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure, or alteration. We also implement procedures to securely dispose of personal information when it is no longer required.
Generally, you are under no obligation to provide any requested information. However, withholding requested information may prevent us from providing you with certain goods and services that rely on the collection of that information.
How is your personal information used?
The personal information we collect is generally used to provide goods or services to you. For example, we require your credit card details to process transactions and your contact details to notify you in case of promotional offers or competitions.
We may also use your personal information to enhance our services. This could include notifying you about new products and special offers if you have subscribed to our mailing list, or contacting you if you have previously used our services to see if we can assist you again (for example, sending out festive season order forms to previous customers).
We do not send you information beyond the main purpose for which we have collected your personal details. Additionally, we do not share or sell your personal information to third-party organizations for any purpose.
Access to your personal information
We will provide you with access to any of your personal information that we hold, except in limited circumstances recognized by privacy law. If you wish to access your personal information, please email us at orders@shubham.com.au.
If you need to update or correct your personal details (e.g., if you change your address), please email us at support@shubham.com.au so we can make the necessary changes.
More Information
More information about privacy laws and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.au/.